Terms and Condition
Nepal Eco Adventure encourage you to go through all the terms and conditions of the company. After going through the terms and condition be sure on self to be bounded on our rule and regulation. If any quires related to terms and conditions please feel free to contact us.
Nepal Eco adventure Pvt. Ltd. along with its staff and member is defined as Nepal Eco adventure or us.
All the clients and visitors are defined as you or your.
25% of the total trip cost is to be paid in the mean time of booking the trip. Nepal Eco adventure does not have any cancellation charge but this 25% of the total trip cost is non-refundable. Remaining amount should be paid when you arrive to Kathmandu at our office in Thamel at trip meeting time prior to trip departure. You can make final payment Cash USD,Euros or GBP Pound, Australian Dollar, Canadian Dollar, Singapore Dollars are most preferable balance payment. You can pay with Visa or master credit/debit card as well. Booking the trek online on the Nepal Eco Adventure website no booking fee or credit card fee. But if you are paying the for customized trip or your booking was made on the third party website there will be 3.9% card fee extra. If you book the trek online on the Nepal Eco Adventure website. If you wish to pay the balance by card you must pay balance by card 30 days before the trek. If less then 30 days you pay cash. If you booking the trek which start date is less then 30 days we advice you to pay full amount by card unless you bring cash for balance.
Note: Your passport Copy is required to make booking flight, hotel rooms, trekking permit process and or required legal process as per your trip.
Cancellation & Refunds
Following will be charged for cancellation.
- Cancellation of the trip 30 days before the trip departure date– 0% (25% deposit non-refundable).
- Cancellation of the trip 15 – 29 Days before the trip departure date- 50%
- Cancellation of the trip 07 -14 Days before the trip departure – 80%
- Cancellation of the trip 07 or less Days before the trip departure – 100%
Trip cancellation due to COVID or any other reason by customer.
-Your paid 25% deposit is non refundable. If you have paid full price already we refund you 70%. However we offer to postpone the trek for up to one year without any extra charges.
-If you come to do the trek later then one year, if our trip cost increases you pay the difference.
-Your paid deposit is valid for 2 years. So you may come and use your paid deposit for future trip in Nepal.
-We offer you to switch the trek and use your paid deposit for different trip also.
-It is allowed you to switch trek use your paid deposit for different tour or treks also.
- There are different rates for the cancellation fee of Tibet and Bhutan Trips- please contact us.
- You may extend your trip avoiding cancellation till one year but you need to inform through mail at least 2 weeks before the trip departure & you need to pay the increased amount if the cost of the trip get increased due to increment on the Local stuff.
Trip cancels by the Company or Customer.
If Nepal Eco adventure cancel your trip, your deposit and payments will be refunded in full. However, if our cancellation is due to civil war or from any other unpredictable circumstances beyond our control, the reasonable expenses that we have already paid for the process of the trip will be deducted from your deposited. If customers want to cancel the trip whatever reason there will be 25% trip cancellation charge deducted from the total amount 70% will be refundable. If customers paid only deposit that is non refundable.
Passport & Nepal visas
All client must have a valid passport with at least six months validity from return date. Nepalese visa can be obtained from the Nepalese Embassies or Consulate in your country or on arrival at Kathmandu Airport. Nepalese visa cost personal responsibility of clients. Please visit our Nepal Visa for the detail info.
Insurance of all the staff of Nepal Eco Adventure is responsibility of Nepal Eco adventure. But insurance of the client is on their own. So, client must submit us their insurance policy documents in the mean time of booking the Trip with us.
We are not liable for any refunds in case of any incomplete tour, trek, or expedition, whatever the reason from the customer’s side. We pay for trek and expedition upfront to our guide, porter all expanses to cover during trip already. If you come back early from the trek or tour extra days hotel, meals and other expanses you need to take care yourself. _________________________________________________________________________________________
Acceptance of risk and Liabilities
Nepal Eco adventure is dedicated to serve best by completing our duties honestly to make your journey smooth & successful. However, we and our related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance beyond our control such as govt. restriction, Land slide, road blockage, flood, bad weather,political unrest, cancellation of flight, delay, sickness or accident and nature of some of our trip is adventurous and risky, thus these may engage your personal risk. Nepal Eco adventure would like to inform you that you need to take all risk on yourself such as damages or injuries or death resulting from these natural risks.